Rooms Controller - Hilton La Jolla Torrey Pines

Job description

Hilton La Jolla Torrey Pines is searching for a Rooms Controller to join the team.

The coastal retreat with breathtaking views is situated along the beautiful Torrey Pines Golf Course overlooking the sunny shores of La Jolla.  The property boasts almost 40,000 square feet of event space, 2 food and beverage offerings, and 394 guest rooms.  

 

Our team members love being a part of our award-winning culture. From a friendly workplace environment to competitive health benefits, career growth opportunities and our amazing Go Hilton travel discount program that our team members and their family and friends my use. In addition, the property offers free meal while on shift, free parking, and uniforms.

·  Classification:  Full Time
·  Shifts:  Full Availability, must be able to work mornings, evenings, weekends and holidays
·  The hourly rate: $22.25

 

The ideal candidate for this role should possess at least one year of customer service experience, preferably within the hotel industry. They should have a flexible schedule, be proficient with computer systems, and demonstrate excellent communication skills

What will I be doing?

As a Rooms Controller, you will be responsible to daily room assignment for VIP's and all other special requests. Assist Front Desk with daily operations.

What are we looking for?

 

Since being founded in 1919, Hilton has been a leader in the hospitality industry. Today, Hilton remains a beacon of innovation, quality, and success. This continued leadership is the result of our Team Members staying true to our Vision, Mission, and Values. Specifically, we look for demonstration of these Values:

·  Hospitality - We're passionate about delivering exceptional guest experiences.
·  Integrity - We do the right thing, all the time.
·  Leadership - We're leaders in our industry and in our communities.
·  Teamwork - We're team players in everything we do.
·  Ownership - We're the owners of our actions and decisions.
·  Now - We operate with a sense of urgency and discipline

In addition, we look for the demonstration of the following key attributes:

·  Quality
·  Productivity
·  Dependability
·  Customer Focus
·  Adaptability

What will it be like to work for Hilton?

 

Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands .  Our vision “to fill the earth with the light and warmth of hospitality” unites us as a team to create remarkable hospitality experiences around the world every day.  And, our amazing Team Members are at the heart of it all!

The Benefits – Hilton is proud to support the mental and physical wellbeing of all Team Members so they can Thrive personally and professionally in a diverse and inclusive environment, thanks to innovative programs and benefits. Hilton offers its eligible team members a comprehensive benefits package including:

·  Access to your pay when you need it through DailyPay
·  Medical Insurance Coverage – for you and your family 
·  Mental Health Resources
·  Best-in-Class Paid Time Off (PTO)
·  Go Hilton travel discount program
·  Supportive parental leave
·  Matching 401(k)
·  Employee stock purchase program (ESPP) - purchase Hilton shares at 15% discount
·  Debt-free education : Access to a wide variety of educational credentials (ex. college degrees, high school completion, English-language learning, digital literacy, professional certificates and more)
·  Career growth and development
·  Team Member Resource Groups
·  Recognition and rewards programs 

 

*Available benefits may vary depending upon property-specific terms and conditions of employment.